Nexson.ai
Documentation

Product and API reference

Full documentation is provided to every workspace during onboarding. This is the map of what it covers.

Contents

Documentation sections

Getting started

  • Workspace setup
  • Importing contacts and history
  • Inviting your team
  • Roles and permissions

Platform

  • Pipelines and custom fields
  • Shared inbox configuration
  • Calendars and booking rules
  • Products and checkout

AI and automation

  • Grounding the AI brain
  • Defining agent scope
  • Workflow triggers and actions
  • Testing and rollout

Developers

  • API authentication
  • Core objects and endpoints
  • Webhooks and event payloads
  • Rate limits and errors

Need access to the docs?

Request a workspace and the full documentation comes with it.

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