Nexson.ai
E-commerce

Turn browsers into buyers, and buyers into repeat customers

Your store handles the transaction. Nexson.ai handles everything around it: pre-purchase questions, checkout recovery, post-purchase support and retention.

Checkout recovery across channels
Instant answers to buyer questions
Retention campaigns tied to order data
Capabilities

Built for teams that need results, not another tool

Every module shares the same data, the same automation engine and the same AI brain — so work moves without handoffs.

Abandoned checkout

Multi-channel recovery sequences with real product context.

Pre-sale AI

Agents answer sizing, stock and delivery questions on the spot.

Order support

Where-is-my-order and returns handled without a ticket queue.

Segmentation

Audiences built from order history and behaviour.

Loyalty campaigns

Replenishment, win-back and VIP flows on autopilot.

Revenue analytics

Attribution from first click to repeat purchase.

Included

Commerce operations covered

  • Customer and order timelines
  • Abandoned cart and checkout flows
  • Product catalogue and offers
  • Subscription and repeat billing
  • Support inbox across channels
  • Returns and refund workflows
  • Review and referral requests
  • Segmented email and SMS campaigns
  • Cohort and lifetime value reporting
  • Store and payment integrations
FAQ

Questions teams ask before switching

Do we have to move our store?+

No. Keep your storefront and connect it, or use the built-in commerce module if you prefer one system.

Can AI answer product questions accurately?+

Yes, when grounded in your catalogue and policies. Anything outside that scope escalates to your team.

Ready to run your business on AI?

Start free, invite your team and let Nexson.ai handle the busywork across marketing, sales and support.

One platform. One intelligent system.